Terms of Service
Terms of Service
Shenzhen Anyuemei Network Technology Co., Ltd.
Evergina™ is owned and operated by Shenzhen Anyuemei Network Technology Co., Ltd.
Using Evergina™ and Our Online Services
These Terms of Service explain the conditions that apply when you visit, browse, communicate with, create an account on, or purchase products through the Evergina™ website and related online services.
In these Terms, “Evergina™,” “we,” “us,” and “our” refer to the store operated by Shenzhen Anyuemei Network Technology Co., Ltd. Our ecommerce store uses Shopify’s technology to provide the online storefront and related commerce infrastructure.
By accessing or using the store, you agree to these Terms together with applicable policies presented on the website. If you do not agree with them, you should discontinue use of the Services.
Shop Responsibly
Please provide accurate account, shipping, billing, and order information and review your purchase before submitting it.
Know Your Order
Product availability, pricing, delivery, returns, and payment processing are subject to the policies displayed on our store.
Respect the Store
Store content, branding, product imagery, and website materials may not be misused, copied, or exploited without authorization.
1. Eligibility, Access & Accounts
By using the Services, you confirm that you are legally able to enter into transactions under the laws applicable to you, or that you are using the Services with appropriate permission where required.
You may be asked to provide information such as your name, email, shipping address, billing details, and other information needed to process an order or provide customer support.
Information supplied to us should be accurate, current, and complete. If you create an account, you are responsible for protecting your login credentials and for activity carried out through your account.
2. Products, Images & Availability
We aim to present Evergina™ products as clearly and accurately as reasonably possible. However, product colors, textures, scale, and appearance may vary slightly depending on lighting, photography, display technology, screen settings, and other factors.
Product descriptions, sizes, colors, availability, and other details may be updated from time to time. Products may also be modified, restricted, or discontinued where appropriate.
Availability is not guaranteed until an order has been accepted and processed.
3. Orders & Order Acceptance
Submitting an order represents a request to purchase the selected products. Receipt of an order confirmation does not necessarily mean that every part of the order can be fulfilled.
We may decline, modify, or cancel an order when reasonably necessary, including where an item is unavailable, payment cannot be verified, information appears incorrect, or another legitimate processing issue occurs.
If we need to contact you about an order, we may use the email address, telephone number, or other contact information provided during checkout.
Orders intended for unauthorized commercial resale may be restricted or declined.
4. Pricing, Promotions & Billing
Prices shown on the store may change without advance notice. The amount applicable to your purchase is generally the amount displayed when you submit the order, subject to corrections of obvious pricing or technical errors.
Unless specifically stated otherwise, product prices may not include shipping charges, customs duties, import charges, or taxes that apply in your destination.
Promotional offers may have separate conditions, eligibility criteria, expiration dates, or exclusions.
You are responsible for providing accurate billing and payment information and for being authorized to use the payment method submitted.
5. Payments
Available payment methods are displayed during checkout. Transactions are generally processed in United States Dollars (USD) unless another currency is clearly displayed.
Payment processing may involve third-party providers such as PayPal, card processors, or other authorized payment services available through checkout.
Evergina™ does not store complete credit or debit card numbers within its own store systems.
6. Shipping & Delivery
Shipping estimates are provided for planning purposes and may be affected by order volume, carrier operations, destination, customs processing, weather, or other circumstances outside our reasonable control.
Where tracking is available, tracking details may require time to update after a shipment is handed to the carrier.
Additional delivery details, estimated timelines, and applicable fees are described in our Shipping Policy.
Nothing in this section limits consumer rights that cannot legally be excluded under applicable law.
7. Returns, Refunds & Exchanges
Returns, refunds, exchanges, damaged-item claims, and related procedures are governed by our Return & Refund Policy.
Customers should contact service@evergina.com before sending a return. The return destination may differ from the business address depending on the relevant order or fulfillment location.
Mandatory consumer rights provided by applicable law remain unaffected.
8. Intellectual Property
Unless otherwise indicated, the Evergina™ name, branding, website design, written content, graphics, product photographs, layouts, and other original store materials are owned by or licensed to Evergina™ or its operator.
Store content may be viewed for ordinary personal shopping purposes. You may not reproduce, republish, modify, distribute, commercially exploit, or create derivative materials from protected store content without permission where such permission is required.
Third-party names, trademarks, platforms, and services remain the property of their respective owners.
9. Third-Party Services & Optional Tools
Some store functionality may rely on services, applications, payment providers, logistics providers, analytics tools, or other technology supplied by third parties.
Third-party services may be governed by their own terms and privacy practices. When you use those services, you may also be subject to the relevant provider’s rules.
We may introduce, modify, or discontinue optional features as the store evolves.
10. External Links
Our website may occasionally link to third-party websites or resources. A link does not necessarily mean we control or endorse all content, policies, products, or practices on the external destination.
Please review third-party terms and policies before making purchases or providing personal information through an external service.
11. Shopify & Our Store
Evergina™ uses Shopify technology to operate its ecommerce storefront. Shopify provides infrastructure and platform services that help make the online store available.
Unless expressly stated otherwise, purchases made from Evergina™ are transactions between the customer and the merchant operating Evergina™, Shenzhen Anyuemei Network Technology Co., Ltd.
Shopify may separately process information as part of providing its platform services, subject to its own applicable policies.
12. Privacy & Personal Information
Our collection and use of personal information is described in the Evergina™ Privacy Policy.
Personal information may also be processed by service providers involved in ecommerce hosting, payments, fulfillment, analytics, customer support, fraud prevention, or other store operations.
Please review our Privacy Policy for more information about how personal information is handled and the rights that may apply in your jurisdiction.
13. Reviews, Messages & User Content
If you submit reviews, comments, photographs, feedback, ideas, or other content to us, you confirm that you have the right to provide that content.
You must not submit material that infringes another person’s rights, contains unlawful content, impersonates another person, or deliberately contains harmful software.
Where permitted by law and relevant to the purpose for which content is submitted, you authorize us to use submitted feedback or reviews in connection with operating and promoting the store.
14. Errors & Corrections
Website content may occasionally contain typographical mistakes, incomplete information, technical errors, or outdated details relating to products, pricing, discounts, inventory, delivery, or other store information.
We may correct or update inaccurate information when identified and, where reasonably necessary, contact customers regarding an affected order.
15. Prohibited Uses
The Services may only be used for lawful purposes. You must not use the website or related services to:
- violate applicable laws or another person’s legal rights;
- infringe intellectual property or proprietary rights;
- submit fraudulent, deceptive, abusive, or misleading information;
- distribute malware, viruses, or other harmful code;
- interfere with store security or technical operation;
- collect personal information without authorization;
- use automated scraping or similar methods where prohibited;
- impersonate another individual or organization;
- send spam or unauthorized commercial messages through our Services.
Access may be restricted where misuse, security threats, fraud, or violations of these Terms are reasonably suspected.
16. Suspension or Termination
We may limit or suspend access to all or part of the Services where reasonably necessary to protect the store, customers, third parties, security, or legal compliance.
Obligations and rights that by their nature should continue after termination—including intellectual property, payment obligations, liability provisions, and dispute-related provisions—may continue to apply.
17. Service Availability & Disclaimers
We work to maintain accurate and accessible store services, but online services may occasionally experience interruptions, maintenance, technical issues, or circumstances outside our control.
To the extent permitted by applicable law, the Services are provided without guaranteeing uninterrupted or error-free operation.
Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot lawfully be excluded.
18. Limitation of Liability
To the extent permitted by applicable law, Evergina™ and its operator will not be responsible for indirect, incidental, special, or consequential losses that were not reasonably foreseeable from ordinary use of the Services.
Any limitation in these Terms applies only to the extent legally permitted. Nothing in these Terms excludes liability that cannot lawfully be excluded or restricted, or limits mandatory consumer remedies.
19. Responsibility for Violations
Where permitted by applicable law, you may be responsible for losses or claims arising from your unlawful misuse of the Services, infringement of third-party rights, or material violation of these Terms.
This section does not create obligations beyond those enforceable under applicable law.
20. Severability
If a particular provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited as necessary to the extent permitted by law.
The remaining provisions will continue in effect where legally possible.
21. No Waiver & Entire Agreement
A delay or failure to enforce a provision does not automatically waive the right to enforce it later.
These Terms, together with policies and notices referenced on the store, form the agreement governing your use of the relevant Services, subject to rights that cannot be modified by contract.
22. Assignment
You may not transfer your contractual rights or obligations under these Terms where doing so would violate applicable law or materially affect our rights without appropriate consent.
We may transfer business-related rights and obligations in connection with a lawful restructuring, transfer of business, or similar transaction, subject to applicable law.
23. Governing Law & Mandatory Consumer Rights
These Terms are interpreted subject to applicable law and the legal requirements that apply to Shenzhen Anyuemei Network Technology Co., Ltd. and the relevant transaction.
Where a customer is entitled to mandatory protections under the laws of their place of residence, nothing in these Terms is intended to remove or reduce those protections.
Any dispute should be handled by a court or other competent authority having jurisdiction under applicable law.
24. Changes to These Terms
We may revise these Terms from time to time to reflect changes in store operations, services, legal requirements, policies, or technology.
The latest version will be published on this page. Where applicable law requires additional notice of a material change, we will provide such notice in an appropriate manner.
25. Contact Information
Questions regarding these Terms of Service may be sent to:
Shenzhen Anyuemei Network Technology Co., Ltd.
A510, Agogo Fabric Market, Runjing Printing Main Building,
No. 1 Nanguang Road, Dengliang Community,
Nanshan Street, Nanshan District, Shenzhen
Email:
service@evergina.com
Phone:
+86 18925263874
Owner:
Yang Fan
Customer Service:
24/7 — 24 hours a day, 7 days a week
Questions About These Terms?
If you would like clarification about these Terms of Service, an Evergina™ order, or another store policy, our customer service team is available 24 hours a day, 7 days a week.
✉ service@evergina.com