Contact Us
Contact Us
Shenzhen Anyuemei Network Technology Co., Ltd.
Evergina™ is owned and operated by Shenzhen Anyuemei Network Technology Co., Ltd.
Let’s Stay Connected
Whether you have a question before placing an order, need help with something you have already purchased, or simply want more information about an Evergina™ item, our customer care team is available to assist you. Reach out whenever you need support and we will work to provide clear, useful guidance.
Help for Every Step of Your Evergina™ Order
From product questions and order updates to delivery, returns, and general store inquiries, we want contacting Evergina™ to feel straightforward. Our support channels are available around the clock so you can reach us when it is convenient for you.
For product, order, shipping, return, or general customer service questions:
service@evergina.com
Available 24/7
Customer Service Hours:
24 hours a day
7 days a week
Already Placed an Order?
If you are contacting us about an existing purchase, including the information connected with your order can help our team understand the situation more quickly.
Include Your Order Number
Add your order number whenever possible so we can identify the correct purchase without unnecessary back-and-forth.
Use Your Checkout Email
Contacting us from the email address used for your order can make order verification and assistance more efficient.
Tell Us What Happened
A brief description of your question or concern helps us understand what support you need before we respond.
Add Relevant Photos
For an incorrect or damaged item, clear photographs can help us review the issue and provide the appropriate next steps.
Reasons You May Want to Contact Us
- Product information, size, color, fit, or general item questions.
- Order confirmation, processing, shipment, or tracking questions.
- Address or order-detail questions after completing checkout.
- Assistance concerning an incorrect, damaged, or incomplete delivery.
- Return, refund, or exchange-related questions.
- General questions about Evergina™ policies or your shopping experience.
Business Address
Shenzhen Anyuemei Network Technology Co., Ltd.
A510, Agogo Fabric Market, Runjing Printing Main Building,
No. 1 Nanguang Road, Dengliang Community,
Nanshan Street, Nanshan District, Shenzhen
Please contact our customer service team before sending any return. A return destination may differ from the company business address depending on the order and fulfillment location.
Here When You Need Us
Customer support is part of the Evergina™ shopping experience. Whether your question is simple or requires a closer look at your order, we encourage you to contact us so our team can help you understand the available next steps.
✉ service@evergina.comWe look forward to helping you.