Evergina™ is a women’s fashion brand focused on modern, versatile apparel with clean silhouettes, thoughtful details, and easy everyday styling.

Our collection may include tops, shirts, knitwear, jackets, trousers, shorts, skirts, coordinated sets, dresses, and other contemporary wardrobe pieces.

Available sizing can vary by style, so we recommend checking the size information shown on each individual product page.

Compare the listed measurements with your own bust, waist, hips, and other relevant measurements before ordering.

We make reasonable efforts to display product colors accurately. However, slight differences may occur because of screen settings, device displays, photography, lighting conditions, or normal production variations.

Most Evergina™ orders require approximately 2–4 business days for verification, preparation, and packaging before shipment.

During holidays or other high-volume periods, processing may take up to 5 business days.

Evergina™ applies a flat $5.99 shipping fee to orders unless another rate or promotion is clearly displayed during checkout.

• United States: 10–15 business days
• Canada / United Kingdom / Australia: 11–16 business days
• Other international destinations: 15–20 business days

These are estimated transit times after shipment and are not guaranteed delivery dates.

After your order ships, you will receive a shipping confirmation email containing tracking information when available.

Tracking activity may take approximately 1–3 business days to appear after the tracking number is created.

If you need to request an address correction or cancellation, please contact us as soon as possible at service@evergina.com.

We recommend contacting us within 12 hours of placing your order whenever possible. Once processing or shipment has begun, changes may no longer be available.

Available payment methods are displayed during checkout and may include PayPal and eligible credit or debit card options.

Orders are processed in United States Dollars (USD) unless another currency is clearly indicated.

Not necessarily. If PayPal guest checkout is available in your region, you may be able to complete payment using an eligible debit or credit card without signing into a PayPal account.

No. Evergina™ does not store complete credit or debit card details on its own store systems. Payment information is handled through authorized payment processors and checkout services.

Eligible return requests may be submitted within 30 days after delivery.

Items should generally be:

• Unworn and unused
• In the same condition as received
• Returned with original tags where applicable
• Accompanied by order information or proof of purchase

Please email service@evergina.com before sending any item back.

Include your order number, the product involved, and a short explanation of your request. Return instructions will be provided after the request has been reviewed.

The simplest approach is generally to request a return for the original item and place a new order for the preferred size, color, or style after the return is approved.

After an eligible return is received, inspected, and approved, the refund is issued to the original payment method.

Please allow up to 10 business days for processing after approval. Your bank or payment provider may require additional time before the funds appear.

Contact us at service@evergina.com as soon as possible.

Please include:

• Your order number
• A brief explanation of the issue
• Clear photos of the item
• Photos of the packaging when relevant

International shipments may be subject to duties, taxes, customs charges, or other local fees depending on the destination country.

Unless otherwise stated at checkout, applicable import charges are generally the responsibility of the recipient.

Some orders may be shipped in separate packages if items are fulfilled from different locations. In that case, packages may arrive on different dates and may have separate tracking numbers.

We recommend checking:

• Around the delivery location
• With household members
• With neighbors
• With your building reception or mailroom
• With the local delivery carrier

If the package still cannot be located, contact us at service@evergina.com.

Email: service@evergina.com

Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)